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Report | PennPIRG Education Fund | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

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Report | PennPIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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Report | PennPIRG Education Fund | Higher Ed, Transportation

A New Course

Across America, colleges and universities are showing that efforts aimed at reducing driving deliver powerful benefits for students, staff and surrounding communities. Policymakers at all levels of government should be looking to the innovative examples of these campuses. Universities and college towns also provide useful models for expanding the range of transportation options available to Americans while addressing the transportation challenges facing our communities.

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News Release | PennPIRG Education Fund | Transportation

Report Shows PA Urbanized Areas Driving Less, Using Transit and Alternatives More

A first-of-its-kind report by PennPIRG Education Fund shows reduced driving miles and rates of car commuting in Pennsylvania’s urbanized areas—including Pittsburgh and Harrisburg—and greater use of public transit and biking.

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Report | PennPIRG Education Fund | Transportation

Transportation in Transition

A review of data from the Federal Highway Administration, Federal Transit Administration and Census Bureau for America’s 100 most populous urbanized areas – which are home to over half of the nation’s population – shows that the decline in per-capita driving has taken place in a wide variety of regions. From 2006 to 2011, the average number of miles driven per resident fell in almost three-quarters of America’s largest urbanized areas for which up-to-date and accurate data are available.

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News Release | PennPIRG Education Fund | Transportation

New Study Finds Technology Enabling Americans to Drive Less

In a first-of-its-kind study, PennPIRG compiled nation-wide evidence on transportation apps and vehicle sharing programs, and found that these advanced new tools have made it easier for Americans to drive less.

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Consumer Financial Protection Bureau helps with bank complaints

Since it started accepting complaints about banks 18 months ago, the Consumer Financial Protection Bureau has helped thousands of irate customers settle disputes over their accounts, with roughly 1 out of 4 complaints resulting in monetary relief, a just-released analysis by a consumer group shows.

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News Release | PennPIRG Education Fund | Consumer Protection, Financial Reform

New Report Identifies Banks Consumers Complain About Most

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the PennPIRG Education Fund. The report highlights banks that generated the most complaints through their various banking services in each state.

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News Release | PennPIRG Education Fund | Transportation

New Report Shows Pennsylvanians Are Driving Less

Pennsylvanians have cut their per-person driving miles by 10.4 percent since 2005, while the nation’s long term driving boom appears to have ended, according to a new report from PennPIRG. This decline is significantly higher than the national average of 6.87%. Pennsylvania is one of 9 states and the District of Columbia to have a double digit reduction in per-person driving miles.

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News Release | PennPIRG | Public Health

Advocates Call On EPA for Increased Chemical Safety, Security

Activists gathered outside the EPA Region 3 offices in Philadelphia to release “Danger In Our Backyards: The Threat of Chemical Facilities to Millions,” a report that highlights two Philadelphia-area plants as posing significant threats to public safety. More than five million people live near a high-risk Pennsylvania chemical plant.

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Report | PennPIRG Education Fund | Transportation

Transportation in Transition

A review of data from the Federal Highway Administration, Federal Transit Administration and Census Bureau for America’s 100 most populous urbanized areas – which are home to over half of the nation’s population – shows that the decline in per-capita driving has taken place in a wide variety of regions. From 2006 to 2011, the average number of miles driven per resident fell in almost three-quarters of America’s largest urbanized areas for which up-to-date and accurate data are available.

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Report | PennPIRG Education Fund | Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual U.S. Public Interest Research Group (PIRG) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | PennPIRG Education Fund | Consumer Protection

Big Credit Bureas, Big Complaints

This report is the third of several that review complaints to the CFPB nationally and on a state-by-state level. In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

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Report | PennPIRG Education Fund | Public Health

Food Safety Scares 2013

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Report | PennPIRG Education Fund | Consumer Protection

Private Loans, Public Complaints

This report is the second of several that will review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaint trends in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

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Blog Post | Consumer Protection

Senators: Oppose bills that threaten public health | Alana Miller

Dear Senators Casey and Toomey,

 

PennPIRG writes to urge you to oppose all legislation that would undermine the nation’s most basic public health and safety protections.  In particular, we are writing about three bills: The Regulatory Accountability Act (RAA S.1606), the Regulatory Flexibility Improvements Act (RFIA S. 1938) and the Regulations from the Executive in Need of Scrutiny (REINS S.299). All three bills pose a dangerous threat to the health and safety of the American people.

 

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Blog Post | Democracy

Corporations that Spend More on Lobbying than Taxes | Phineas Baxandall

Two years ago the Supreme Court's misguided Citizens United decision struck down long-standing Congressional limits on the political power of large corporations by vastly expanding the legal metaphor that "corporations are people." Now there is fresh evidence that corporate influence over Congress makes it easy for those same corporations to avoid their civic duty of paying taxes.

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Blog Post | Consumer Protection

Despite toy safety progress, parents need to be aware | Alana Miller

We don't always know if the gifts will be a hit but the one thing we count on is that the toys we purchase are safe.  Thanks to the hard work of agencies like the Consumer Product Safety Commission (CPSC) and consumer advocates like U.S. PIRG that's largely true.  But as our toy shopping researchers have found, that's not always the case.

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Blog Post | Financial Reform

If our political leaders REALLY want to help small business… | Alana Miller

Small business owners have big troubles with big banks and credit cards and the new Consumer Financial Protection Bureau (CFPB) should take a look at the numerous obstacles.

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Priority Action

The overuse of antibiotics on factory farms is threatening the effectiveness of lifesaving antibiotics. Call on the Obama administration to put an end to the worst practices.

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